35 Business process outsourcing is the leveraging of technology vendors to provide and manage a company's critical and non critical enterprise applications.

For Operations Support Services (OSS), the business plan for 2006 to 2009 will be heavily focused on one key target to contain the cost of goods at a maximum level of 20 per cent of total sales.

A key element of the plan and of future operations will be to end cross subsidisation between operations and between operational units.

(viii) Identify appropriate key performance indicators for the performance management of external audit services

The Board therefore recommends that the United Nations Office at Geneva and the United Nations Office at Vienna adopt the set of key performance indicators proposed by the Secretary General for conference services and to develop performance indicators to cover other services.

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Separation of duties Key duties and responsibilities in authorizing, processing, recording and reviewing transactions and events should be separated among individuals.

Key performance targets and indicators for the operations functions are established in annex II.

It is an important point...

It is an important point.

54. Key duties and responsibilities in authorizing, processing, recording and reviewing transactions and events should be divided among individuals.

A key element of the option two plan will be to end cross subsidization between operations and operational units.

Enhancing the productivity of procurement services is equally critically dependent on developing the professionalism of the staff concerned through effective training programmes.

Living together, I think it's most important... .. that we understand each other and learn to give and to take.

Resource levels are a key ingredient in the efficiency and effectiveness of United Nations operational activities.

The function of the desk officers is key to the organizational structure of UNHCR, providing liaison between field operations and headquarters.

More than 700 community driven microprojects are currently at various stages of implementation in the key sectors of basic services, shelter and community services.

A space component is considered a key element of the initial operational system.

A space component is considered a key element of the initial operational system.

27. In a related recommendation, in paragraph 11 (k), the Board advised the Administration to request the United Nations offices at Geneva and Vienna to adopt the set of key performance indicators proposed by the Secretary General for conference services and develop performance indicators to cover other services.

That's basically the difference.

At the same time, the classification of costs programme or management remains to be better aligned with the UNDP business model, encompassing the key functions of United Nations system coordination knowledge based advisory services development services and operational services.

In the absence of readily available performance information at the Geneva and Vienna offices, the Board examined one key aspect of performance timeliness in the delivery of services in personnel, procurement and conference services.

3. A vital role for SMEs

For outward investment from SMEs to increase and bring about the potential benefits, it is crucial that efforts are made within the enterprises themselves as well as at the governmental and international level to create a business environment conducive to SMEs and their development.

The tools and benefits offered by the use of space would be a key element in meeting those goals.

UNHCR has observed that the cooperation of the host Government is essential if this challenge is to be met.

Key to successful management of public service delivery and sustainable development is preparedness.

Graduates going into mortgage banking are faced with a different, but equally vital, challenge to design new, more flexible loans that will better help homeowners to weather the kind of economic turbulence that has buried millions of people today in debt.

Rotation of employees may help ensure that no one person deals with key aspects of transactions or events for an undue length of time.

3. A vital role for SMEs 11

Key duties include authorizing and recording transactions, issuing and receiving assets, making payments and reviewing or auditing transactions.

Promotion of small and medium scale enterprises is key to fostering business activities.

The financial benefits from a relocation of the functions in question would be very limited with only modest savings in operating costs of less than 5 per cent and with a return on investment period of nine years.

Article 61 An enterprise may, by considering its operational characteristics, optimize the workflow, set up an information processing system with integrations of finance and business, and gradually realize the once for all handling and real time sharing of the related information of finance and business.

III. KEY ISSUES RELATING TO AN ENTERPRISE DEVELOPMENT STRATEGY

A more developed financial system would provide alternatives to real estate as a store of value, thereby making home ownership more accessible. These issues will be examined carefully during the course of this year as the Chinese government and the IMF collaborate on a Financial Sector Assessment Program for China.

The Unit also provided key support to the preparation of the portfolio evaluation with CGAP.

Six key themes were identified either as operational priorities or programme operational instruments with drugs, crime and terrorism forming part of an integrated approach to overcoming the forces of uncivil society.

To this end, the organization will initiate professional training programmes resulting in certification of office and individual capabilities in key business processes.

GCO greeting card operations (UNICEF)

However, we do note that issues relating to surveillance and other critical practical measures to combat terrorism need to be addressed along with their high operational costs.

It seems to me that there are five key lessons that I've shown on this slide that are critically important for effective task shifting.

The continued strong support for the country and thematic mandates and the consolidation, maintenance and extension of the database on thematic procedures to include country specific mandates is crucial to the overall programme of work of the Capacity Building and Field Operations Branch.