Tourism services

Box No. 2

Tourism development Plans to provide all necessary tourism services

Tourism services comprise advice, information, sale of accommodation, transport, international tourism services and excursions entrance to parks and swimming pools individually or in groups.

However, new technology has allowed other non traditional providers of tourism services such as Microsoft, Google and Yahoo to enter the distribution market for tourism services and become providers of e tourism.

Distribution of other services Audiovisual and tourism

Tourism style towns must be equipped with elements of style, tourism, service and the environment.

Functionalities and services of DMSs

Affirming the close relationship between the tourist sector and other service sectors, which affects the overall quality of tourism in Arab societies,

Sustainable consumption in tourism integrates sustainability issues in the selection of destinations and service providers and in the tourists' behaviour during their stay at the destination.

The main beneficiaries of a DMS are potential travelers, the providers of tourism products and services, national travel agents and outbound travel agents, national tourism institutions, IT providers and investors.

Up to the end of the 1990s, face to face contact was required and tourism services were distributed mainly by tour operators and travel agents or directly by carriers transporters, fully integrated with global distribution systems (GDS).

Tourism niches such as ecotourism one of the fastest growing segments of the tourism industry are increasingly promoted by DMOs in many developing countries, allowing them to diversify their tourism offer.

Tourism services The distribution of tourism services relies on different distribution channels.

The setting up of joint public private sector arrangements, including tourist facilities and essential services to help promote tourism in the Territory.31

Previously, these services were available only for business to business operations, mainly tour operators and travel agencies.

DMOs begin with the management of information on tourism products and services and their online promotion.

Reading, travelling and working with and for the disadvantaged in society.

5. The economy remains based on tourism and the provision of financial services.

In order to further rise the level of customer service, in October 2004, the Tourist Board introduced the new hotel industry standards, which are designed to ensure high quality of service delivery.

While the majority of the sales of tourism products and services still happen off line, travel related Internet usage continues to grow at a rapid rate.

Internet services are also available in most leading hotels and at cyber cafés in Bangkok, especially in major tourist areas.

In terms of reservation services, the majority of DMOs in developing countries support the promotion of tourism in their country mainly by advertising the contact details of tourism providers.

Encourages the business sector, in particular the tourism industry and Internet providers, to

Tourism is a service industry composed of tangible elements, namely tourism products and services such as hotels, leisure enterprises and transport, and intangible elements such as rest, relaxation, culture, adventure and authentic experiences.

Among these, tourism service facilities and the environment are very important.

The developed countries as a group are net importers of tourism and transport services.

The three leading service industries in the period were financial services and leasing (12 per cent), hotels and tourism (11 per cent), and trading and marketing (6 per cent) (annex table 1).

The diffusion of ICTs enables tourism businesses to make tourism products and services directly available to a large number of consumers at a relatively low cost, and to interact with them, as well as with other tourism producers and distributors.

The Internet gives tourism providers in developing countries an opportunity to access international tourism markets directly and promote a diversified tourism offer based on their cultural and natural resources.

Contributing factors for the successful integration of local tourism enterprises into international tourism markets are adequate e tourism strategies that focus on tourism innovation in terms of tourism products and adoption of e business tools such as destination management systems.

Distribution systems are essential for matching supply and demand in tourism services.

Under the Republic of Kazakhstan law on compulsory tour operator and travel agent civil liability insurance (December 2003), compulsory civil liability insurance is being introduced in the Republic for tourism organizations that provide tourism services. According to the law, tour operators and travel agents are obliged to take precautionary measures that ensure the safety of the tourists.

Now, people are familiar with the innovative products for service, such as shared cycling, e commerce and smart tourism

The use of ICT tools such as DMSs should assist them in their efforts to market their tourism offer globally and to ensure the strategic management of their destinations to ultimately improve their competitiveness on tourism markets.

Another possibility would be to establish a link between tourism and provision of health services.

These figures relate only to international travel in most countries the volume of domestic tourism is significantly greater than international arrivals.

The ETP will allow developing, least developed and small island countries to organize, market and sell their own tourism services online.

The 2000 census statistics have confirmed Bermuda's transition from a two pillar economy based on tourism and international business to an economy based on offshore financial services with a tourism industry as a support.

This cycle is equally important for leisure and business and conference tourism and travel.

48. As services become an increasing part of world production and trade, telecommunications often offer new routes to export and import such services either directly (e.g. education services through distance learning), or indirectly (e.g. tourism services through promotion of sites or hotels on the Internet).

Permanent Secretary, Ministry of Environment

The diffusion of ICTs enables tourism businesses themselves to make tourism products and services directly available to a large number of consumers at relatively low cost, and to interact with them as well as with other tourism producers and distributors.

The tourism business, however, expects a certain level of quality and reliability in the services available in the protected areas.

DMOs need to have a comprehensive vision of existing and potential market segments, tourism evolution and prospects, consumers' tourism related Internet usage and tourism behaviour to be able to translate them into web based technologies, customer centered services and marketing campaigns.